UK Delivery

Delivery	Cost	Received In
DPD Standard Delivery (usually artworks below £5,000 and not considered large or fragile) OR delivered by myself and/or my colleague if your postcode falls within the 50 mile radius	FREE ONLINE	7-14 Days*
White Glove** (usually items over £5,000 or those considered large or fragile) OR delivered by myself and/or my colleague if your postcode falls within the 50 mile radius	FREE ONLINE	7-14 Days*
Collect From Me Direct	FREE	7-14 Days*

 

*Unless stated after purchase

**Personalised delivery from myself and/or my colleague to the room of your choice. This service can include unpacking and installation if required and notified prior to delivery.

What To Expect:

Q: What happens after I order?
A: All orders receive a telephone follow-up to provide confirmation of delivery timeline and answer any further questions you may have regarding your purchase, payment or delivery. I will confirm at this point how your order will be delivered (usually as per the above method based on value and fragility and location).

Q: Can you notify me when you’re on your way to deliver?
A: If your order is being delivered by DPD they will send you a text message when they have collected from me to advise you of your delivery date.
On the day of delivery they will send you another text message in the morning with a one hour timed window within which your delivery should arrive.
This will also offer you the option to track or amend your delivery should you wish.

If your order is being delivered by my white glove** service, I will contact you in advance to confirm your delivery date. I will then send you a text message the evening before your delivery date specifying a four hour window within which your order should arrive.

Q: How will I know when my order is ready to collect from me direct?
A: I will contact you once the piece is ready for you to collect.

Q: Will you install my art?
A: If you require assistance installing fixings of your new art, I can help you with this.  Please do advise me prior to delivery if this service is required.

Q: Will your delivery team remove any packaging?
A: If your order is delivered by my own white glove** service then I am happy to remove the packaging and take it with me. Please advise me prior to delivery if this is required.

Q: I have ordered multiple items, will they be delivered together?
A: I will use my best endeavours to combine multiple items in one delivery. They may be boxed individually depending on size or the amount of protection required.

Q: How will I receive my certificate of authenticity?
A: My Limited Edition and Original Art pieces come with a hand signed Certificate of Authenticity, you will receive this with your order. In some cases, this may be sent separately.

Q: Access:
A: Please contact us prior to delivery to discuss any potential access issues either inside or outside your property.

Q: Delivery to remote areas:
A: I deliver to all areas of the UK. Please note that the Channel Islands are considered an international location (see international delivery for further details). Islands and some more remote areas may receive our white glove** service from a trusted partner.

International Delivery

I can ship your new artwork globally by trusted couriers DHL and on occasion TNT or other services. Please note that further charges for customs, duties, VAT and other charges may apply and it is your sole responsibility to pay these. 

My website cannot currently offer international delivery pricing. Please contact me directly and/or [email protected] to place an order.

International Shipping Zones:

Zones	Countries
Zones 1 & 2	Belgium, France, Germany, Guernsey, Ireland, Jersey, Luxembourg, Monaco, Netherlands.
Zones 3 & 4	Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy,  Latvia, Lithuania, Malta, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.
Zones 5  & 7	Albania, Belarus, Bosnia & Herzegovina, Canada, Canary Islands, Faroe Islands, Gibraltar, Greenland, Iceland,  Kosovo, Liechtenstein, Macedonia, Mexico, Moldova, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine.
Zone 6	United States.
Zone 8	Australia, Hong Kong, Indonesia, Japan, Macau, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam,  United Arab Emirates.
Zone 9	Bahrain, Brunei, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen.
Zone 10	The rest of the world / countries not listed above.